The Dynamics of Conflict - Part 2: The Impact of Leadership
Date: |
Feb. 13, 2017 |
|
Cost: |
FREE |
Location: |
Online |
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Duration |
1 Hour |
Presenters: |
Candice Gottleib-Clark |
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Credit: |
1.0 HRCI RCH / 1.0 SRHM PDC |
This program has been approved by HRCI for 1.0 Recertification Credit Hour (RCH) & 1.0 SHRM PDC until 12/31/2018.
Click HERE to download a .pdf document of the presentation.
Why watch this recording:
Sometimes workplace conflict is a mystery – and nearly impossible to resolve. Efforts to address the issues may feel like a game of Whack-A-Mole, where new complaints crop up as fast as others seem resolved. If you’ve dealt with these issues, you know how exhausting and frustrating it can be.
In this program, we will examine the true undercurrents beneath these “unsolvable” conflicts. We will explore the interface between conflict, communication, and leadership, while identifying the link between best intentions and resulting outcomes. As we uncover the circumstances and behaviors which seem well-meaning or appear appropriate, we will show why these behaviors lead to increased conflict and complaints, cause unwanted turnover, and give rise to legal action. Finally, we will share best practices for managing these workplace issues before they lead to business disruption or legal action.
In this 60-minute presentation you will learn:
- Learn which common circumstances lead to turmoil, turnover, and litigious actions in the workplace
- Improve ability to identify problematic and conflict-causing situations early on.
- Gain knowledge about the steps to take to mitigate workplace conflicts and prevent business disruption.
Who will benefit?
- HR Professionals
- HR directors and managers
- HR administrators